North Store's Privacy Policy

Privacy Policy for North Store Self Storage

Effective Date: 03 February 2025

North Store Self Storage (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website (“Site”) and customers who use our self-storage services. This Privacy Policy explains how we collect, use, and protect your personal information. We are located in Ballito, KZN.

Information We Collect

When you contact us through our Site or inquire about our services, we may collect the following information:

• Personal Information: Name, email address, phone number.
• Message Information: Any information you provide in the message box of our contact form or other communication methods.
• Website Usage Information: We use Google Tag Manager and a Meta pixel to collect anonymous data about how you interact with our Site. This may include information about the pages you visit, the links you click, and the time you spend on our Site.

How We Use Your Information

We use the information we collect for the following purposes:   

• Responding to Inquiries: We use your name, email address, phone number, and message information to contact you in response to your requests about our self-storage services.
• Marketing Communications: With your consent, we may use your contact information to send you newsletters or SMS messages about promotions, special offers, or updates related to our self-storage services. You have the right to opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
• Website Analytics: We use Google Tag Manager and the Meta pixel to analyse website traffic and user behaviour to improve the functionality and user experience of our Site. This data helps us understand how visitors interact with our website and allows us to optimise its performance.  
  
   

Data Collected by Pixels

The Meta pixel and Google Tag Manager collect data about user interactions on our website. This data may include, but is not limited to, page views, clicks, time spent on page, and form submissions. This information is used to understand website traffic, measure the effectiveness of advertising campaigns, and personalize content. Meta and Google may use this information to provide targeted advertising services to you on other platforms. For more information about how Meta and Google use data, please refer to their respective privacy policies.

Data Sharing

We will never share or sell your personal information to any third party.

Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. These measures include, but are not limited to: 

• Wordfence: A security plugin that helps protect our website from malware and hacking attempts.
• Captcha: A system used to verify that users are human and not bots, preventing automated spam and abuse.
• Other Industry-Standard Security Practices: We employ other technical and organisational security measures to safeguard your data.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.   

Your Choices

You have the right to:

• Opt-out of Marketing Communications: You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
• Access and Correction: You may request access to and correction of your personal information by contacting us.
  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this Site with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically.   

Contact Us

If you have any questions about this Privacy Policy, please contact us at:   

North Store Self Storage

1 North Point Avenue
North Point Ballito
Ballito, KZN
4420

Call 076 604 9698
Email info@northstore.co.za